Refund Policy

Name: Marjeena Collection
Address: Shahjahanpur Alizai, Mohallah Alizai Near Loharo wala Chouraha, Shahjahanpur, Uttar Pradesh, 242001, IN
Telephone: 9569246892

Our Refund & Return Policy

At Marjeena Collection, we want you to be completely satisfied with your purchase. Please read our policy carefully before placing an order.

Return Eligibility

We accept returns only in the following cases:

✅ Product received is damaged
✅ Product received is defective
✅ Wrong product delivered

How to Raise a Return Request

Contact us within 48 hours of delivery
Share an unboxing video, clear photos of the product, and your shipping label
WhatsApp: +91 78873 25681
Email: contact@marjeenacollection.com

Refund Process

Once your return is approved, refund will be processed within 7–10 business days
Refunds are issued to your original payment method (UPI, card, net banking)
For COD orders, refund will be issued as store credit or bank transfer

Non-Returnable Items

❌ Products that have been used, washed, or altered
❌ Products without original packaging
❌ Sale or discounted items
❌ Unstitched suit sets that have been cut or stitched

Return Shipping

Return shipping charges are borne by the customer unless the return is due to our error (wrong/damaged product).